Shipping and Returns

BERNERKUHL.COM dispatch orders with DHL, UPS and GLS.

All packages are insured and have a tracking number so the package can be traced.
When an order is dispatched, you will receive an e-mail containing the tracking no. for your package. In some cases this may be caught by your junk filter, so please check before contacting us. Additional transit time may occur when shipping to offshore islands.

All enquiries regarding shipping please use





GLS — Home-Delivery 45 DKK
Free shipping on orders above 1000 DKK
*Greenland and The Faroe Islands 120 DKK (Postnord)

EU DHL, UPS, GLS  Express 10 EUR
Free shipping on orders above 200 EUR
DHL — Express 100 NOK
Rest of the world
DHL — Express 20 USD
Free shipping on orders above 350 USD

*We do not offer shipping to Russia.




We strive to offer the best and fastest possible service and dispatch goods on working days.
Some delays may be experienced during sales and public holidays.

Additional transit time may occur when shipping to offshore islands. Berner Kühl cannot accept responsibility for orders that are delayed in Customs.





As a consumer, when you place an order with us, you have a 14-day cooling-off period, in which you have the right to return your order.
This cooling-off period expires 14 days after you have received your order. If you have ordered several items in the same purchase, and they are delivered separately, the period runs from the day you received the last item.
You cannot cancel the purchase by refusing to receive the goods, unless you given notice.